Refund policy
Last updated: March 2026
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be unused, unopened, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at:
If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
For general questions, you can also contact us at:
Damages and Issues
Please inspect your order upon delivery.
If your item is defective, damaged, or if you received the wrong product, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
• opened supplements or personal care products
• perishable goods
• custom or personalized products
• hazardous materials, flammable liquids, or gases
Sale items and gift cards are also non-returnable.
Exchanges
The fastest way to get the product you want is to return the original item first.
Once your return is accepted, you may place a new order for the replacement item.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
To qualify, the item must be unused, unopened, and in its original packaging, with proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you if your refund has been approved or rejected.
If approved, the refund will be issued to your original payment method within 10 business days.
Please note that your bank or credit card provider may take additional time to process the refund.
If more than 15 business days have passed since your refund was approved, please contact us at: