Terms of service

This document contains very important information regarding your rights and obligations, as well as conditions, limitations, and exclusions that may apply to you. Please read it carefully.

These Terms require the use of binding arbitration on an individual basis to resolve disputes, rather than jury trials or class actions, unless you opt out as described below.

By placing an order on this website, you accept and agree to be bound by these Terms and Conditions.

You may not order or obtain products from this website if (a) you do not agree to these Terms, (b) you are not at least 18 years of age or the legal age to form a binding contract, or (c) you are prohibited from accessing or using this website under applicable law.

2. Applicability of Terms

These Terms and Conditions (“Terms”) apply to the purchase and sale of products and services through joinvoom.com (the “Site”), operated by Voom Supplements LLC (“Voom,” “we,” “us,” or “our”).

We reserve the right to update or modify these Terms at any time without prior notice. The most current version will be posted on the Site, and your continued use of the Site constitutes acceptance of any changes.

3. Order Acceptance and Cancellation

Your order constitutes an offer to purchase products or services under these Terms. All orders are subject to acceptance by Voom Supplements LLC. We reserve the right to refuse or cancel any order in our sole discretion.

Acceptance of your order and formation of a binding contract will occur only after you receive an order confirmation email.

4. Prices and Payment

All prices displayed on the Site are subject to change without notice. Prices do not include applicable taxes, shipping, or handling fees, which will be added at checkout.

We reserve the right to correct pricing errors and cancel orders arising from such errors. Payment must be received prior to order acceptance.

We accept Visa, MasterCard, American Express, and Discover. You represent and warrant that the payment information you provide is accurate and that you are authorized to use the selected payment method.

5. Subscription Renewals

Certain products may be offered on a subscription basis. By purchasing a subscription, you authorize recurring monthly charges to your selected payment method on the same calendar date as your initial purchase.

Subscriptions continue until canceled. You must cancel your subscription prior to the next billing date to avoid renewal. We reserve the right to refuse or discontinue any subscription at our discretion.

6. Shipping, Delivery, and Risk of Loss

We will arrange shipment of products to the address you provide. Shipping and delivery dates are estimates only and are not guaranteed.

Title and risk of loss pass to you upon transfer of the products to the carrier.

7. Returns and Refunds

Unopened products may be returned and refunded after inspection. Opened or used products are not eligible for return; however, we may issue a refund or replacement at our discretion.

Refund requests must be submitted within 30 days of purchase by emailing support@joinvoom.com. We reserve the right to deny refund requests that demonstrate a pattern of abuse. Refunds will be issued to the original payment method.

8. Disclaimer of Warranties

Except where prohibited by law, all products and services are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.

9. Limitation of Liability

To the maximum extent permitted by law, Voom Supplements LLC shall not be liable for any indirect, incidental, special, or consequential damages.

Our total liability shall not exceed the amount paid by you to Voom Supplements LLC in the six (6) months preceding the claim or one hundred dollars ($100), whichever is greater.

10. Products Not for Resale

Products purchased through the Site are for personal use only and may not be resold or exported.

11. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, available at:
https://joinvoom.com/pages/privacy-policy

12. Force Majeure

We shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, pandemics, governmental actions, labor disputes, or carrier delays.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles.

14. Dispute Resolution and Binding Arbitration

Any dispute arising out of or relating to these Terms or your relationship with Voom Supplements LLC shall be resolved by binding individual arbitration administered by the American Arbitration Association, except for claims related to intellectual property or claims eligible for small claims court.

You waive your right to a jury trial and to participate in class or representative actions. Arbitration notices must be sent to legal@joinvoom.com

You may opt out of arbitration within thirty (30) days of first accepting these Terms by providing written notice. This arbitration agreement survives termination of these Terms.

15. Assignment

You may not assign your rights or obligations under these Terms without our prior written consent.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any order confirmation, constitute the entire agreement between you and Voom Supplements LLC regarding purchases made through the Site.